Terms and Conditions

Ordering Policy 

Payment Policy

Your payment and personal information is protected by Secure Socket Layer (SSL) software. It protects your personal information, including credit card numbers, name, and address from being read over the internet

For the fastest possible service, it’s best to order online. If you are having difficulty ordering online, please feel free to contact one of our representatives to place your order by phone at 1 (800) 385-1650 or by email at orders@nekterjuicebar.com. Our normal business hours are Monday through Thursday from 9:00 am – 5:00 pm PST and Friday from 9:00 am - 3:00 pm PST. 

Bonus Cards

Holiday Bonus Cards cannot be combined with any other discount and cannot be used to purchase promotional or sale items. Bonus cards are promotional cards that carry no cash value, and expire one year from date of issue.

 

Health Requirements

We want our customers to enjoy their cleanses and to be safe too. To ensure your safety, you are advised to speak with your doctor prior to undertaking a juice cleanse to make sure you do not have any conditions that may restrict you. If you choose to continue, you do so at your own risk. 

Although common side effects include diarrhea, fatigue, and headaches, if you begin to feel ill or unwell, consult your doctor immediately. 

We want our customers to enjoy their cleanses and to be safe too. To ensure your safety, you are advised to speak with your doctor prior to undertaking a juice cleanse to make sure you do not have any conditions that may restrict you. If you choose to continue, you do so at your own risk. 

Although common side effects include diarrhea, fatigue, and headaches, if you begin to feel ill or unwell, consult your doctor immediately. 

NOT SUITABLE FOR THOSE WHO SUFFER ANY NUT ALLERGIES.  

Our juices may include allergens. Please check the ingredients list before purchase and before consumption. Nékter Juice Bar is not liable for any allergic reactions and refunds will not be given to those who have an allergy to an ingredient. Please note that our juices are made in large quantities to meet demands, so we do not offer substitutions. 

We do not recommend the cleanse for those who are breastfeeding, pregnant, or under the age of 18 years old. 

 

No Return Policy

All cleanse purchases and add-ons are final sale. We do not provide refunds if you cancel during a cleanse or after you’ve completed a cleanse. No substitutions.

Our commitment is to provide high-quality products to every customer. Fresh juice must be treated with great care and diligence. With our commitment to quality, our policy is that all cancellations, changes, or postponements must be received before 11:00 AM PST the day before your delivery or pick-up date. We will not offer a refund for cancellations made after this day and time. 

Any cleanse that is not picked up on the scheduled pickup date is not eligible for a refund.

Refunds are not issued for a Nékter Juice Bar Classic Cleanse set or Celery Detox Cleanse set that has been partially or fully consumed. 

Example: If you purchased your cleanse on a Monday, for a Wednesday pick-up or delivery, any changes or cancellations must be requested by Tuesday before 11:00 AM. Otherwise, no refunds will be issued.